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Community Development - GIS

Show All Answers

1. How can I access the online GIS?

The online GIS is now located at rockingham.interactivegis.com. At the main page, to access the site check the ’I have read and agree to the terms below’ box and select the Guest Access button. If you are on a mobile device, select the mobile site box and position your device in Landscape Mode for best results.

2. Can I access the site on a mobile device or tablet?

Yes! You can now access the site anywhere you have the internet, including your phone or tablet. Select ‘I have read and agree to the terms below’ box and the mobile site box and position your device in Landscape Mode for best results.

3. What is the difference between registered user log in and public access?

The registered user feature is currently for County department use only. All information is accessible through public guest access.

4. How do I search for a property?

Search tools can be located on the left hand panel of the initial Map View Tab, or under the Search tab.

5. How do I search for a property using the owner's name?

Select Owner Name/Tax ID search tool, by default Owner Name is listed in the Search By drop down menu. Refer to the example below the search box to format the search:

Begins with: (Last Name first) space (First name)

*Note: if using 'begins with' or 'contains' in the second dropdown, the results will bring up any properties that begin with or contain the words entered in the search box. Names must be spelled and formatted correctly based on how they appear in the property records if searching ‘Matches Exactly’.

6. How do I search for a property using the tax map number?

Select Owner Name/Tax ID search tool, choose Parcel ID in the drop down menu next to Search By:. Refer to the example below the search box to format the ID number.

Begins with: 125-(A)- L1
(There is a space between the second ‘dash’ and the ‘L’)

*Note this will return all tax map numbers that begin with 125-(A)- L1, if you know your exact tax map number, change the dropdown menu next to That: to ‘Matches Exactly’ and input the tax ID in the appropriate format shown in the example.

7. How do I search for a property using the street address?

Select Address Search tool, with the default setting to search That: ‘Begins With’ in the second drop down menu, type in the beginning of the 911 address starting with the number of the property.

Ex: 3538 N will display the result 3538 N Valley Pike

If just 3538 was typed into a search That: ‘Begins With’, all properties that have the 911 address beginning with 3538 will be listed. In this instance, two results.

*Note: If typing full road names, only abbreviated road suffixes will return results. Road = Rd, Drive = Dr, Street = St

8. How do I search if I want to see where an entire street or route number is located?

Use the E911 Street or Route Number Search and select the correct street or route in the dropdown menu in order to highlight that area on the map.

9. I know approximately where the property is on the map, but do not have a 911 address, owner name, or tax ID

Navigating to the property inside the map can be done in two different ways, each requiring the use of the tools in the upper right hand corner in order to interact with the map to browse to your desired location.

1. By default the identify tool is selected, click the pan tool (hand icon in the upper right hand corner of the screen), and by holding the left mouse button down and moving your mouse the screen location will adjust accordingly. You may then zoom into the area that you have panned to either by the +/- bar in the top left hand corner of the map, or by using your mouse wheel if you have one. Move wheel forward to zoom in, and backwards to zoom out.
2. You may also select the Zoom tool to the right of the pan tool (hand icon) to draw a zoom box on top of your desired location. After you have drawn the box and released your mouse, you will zoom to that area.

*Note: The Quick Zoom drop down menu under the Map View tab will take you to the selected town or jurisdiction chosen.

10. How do I find my property card?

After identifying the location of your property either by utilization of the search tools, or zooming to the area of interest, click on the parcel of interest. You will see a summary of results displayed, with the Property Card link at the top of the results menu.

*Note: By default the identify tool is active to perform this task, however if you change tools to navigate within the map, you must switch back to the identify tool in order to select a property to return results.

11. How do I find information on my property and the properties nearby?

While the identify tool will enable you to gain more detailed information as well as give you the property card on every property you identify, you may just be interested in a snapshot of neighboring properties. Under the Map Layer tab, expand the Tax Parcels folder. Tax parcel property lines which are turned on by default will appear when zoomed in to 60% on the map. Here you can also turn the Tax Parcel Labels on so that you may view the tax parcel numbers associated with the parcel while navigating inside the map. The yellow balloon icon next to the Tax Parcels layer is a pop up feature which will enable you to get a snapshot of information on the parcel without identifying it, simply hover your mouse over the property with the pop up icon selected. If you toggle the pop up on, you will need to switch back to your tools when you are ready to discontinue using the pop up.

12. How do I find adjacent property owners?

The buffered select tool (Green box icon next to Identify tool) will enable you to select adjacent properties and export the results of these properties into an Excel Spreadsheet. Once you have located the property you wish to find adjacent owner information about, select the tool and click that property. Press search and you will see the information in the results pane. You may export results to CSV by clicking the export link at the top of the results pane.

13. How do I print the map?

To print the map of your desired location, select the print tool icon. A Title/Scale bar may be toggled on which will enable you to customize the name of the map. When you are ready select the Print button and wait while your map is converted into a PDF image which may be downloaded from the site to an electronic file, or printed once the conversion has completed.
Print from your browser: depending on what browser you are using, you may right click and print or choose print from your browser menu. This will enable you to also print the information displayed in the results frame. Changing from portrait to landscape, or adjusting scale in print settings may be required if using this option.

14. How do I print the map and results?

Print from your browser: depending on what browser you are using, you may right click and print or choose print from your browsers menu. This will enable you to also print the information displayed in the results frame. Use print preview in your browser to change scale, or switch the view to Landscape to include more of the map area. In portrait mode you may need to move the map closer to the results panel by using the pan tool to make sure your desired area is captured.

15. What are these colored polygons?

In default view, the different colored polygons represent building structure footprints. You may go to the Map Layer tab, and expand the Structures folder to view the legend to see what each color represents. You may also toggle this layer on or off here and still keep the 911 Addresses on by leaving their label selected under the same folder.

16. I just want to view aerials, property lines, floodplain, and tax map ID numbers

Changing the Quick Theme (Second drop down menu on the Map View tab) to property view will toggle on these selections. You may still go into the Map Layer tab to add additional layers on top of these. You can toggle back to Default View at any point by going back to the Quick Theme drop down.

17. Can I see a picture of the home?

If aerials selected in the Map Layers tab do not provide enough visual representation of the property, you may select the Google Street View icon (green car) then select the road in front of the property where the house is located. This will take you to the Google Street View site, and if these roads have been captured by Google you will now be able to view the property and surrounding area from the ground.

18. What permitted uses, restrictions, or conditions are on my property?

While identifying the property will give you a snap shot of the zoning on a property, you may ask the question ‘Well what does this zoning mean?’ Go to your Map Layer tab, expand the Zoning and Districts folder and check the box next to zoning to turn your zoning layer on. You can expand the legend to see the symbology of the zones, and identifying your property with the zoning layer on will bring up a new link at the bottom of the results window. Click the Zoning Use icon to open up Municode which will explain the permitted, special, accessory, and reserved uses eligible within your zoning description. Move back to your Map Layer tab and turn on the Ag and Forestal Districts and do the same if your property falls within one of those districts.

19. Where do I go to vote?

Locate your property on the map. Under the Map Layer tab, expand the Zoning and Districts folder and toggle on Election Boundaries. Take note of the precinct label and identify your property to list results about the precinct you fall under. The Rockingham County Precinct information page icon will link you to the registrar page where you can see the address and polling place within your district.

20. What schools will my children attend?

Locate your property on the map. Under the Map Layer tab, expand the Zoning and Districts folder and toggle on School Districts. The label and boundary of school districts will tell you what elementary, middle, and high schools your children will attend based on where your property resides in relation to the boundary line.

21. Is my property located in the Floodplain?

Locate your property on the map. Under the Map Layer tab, expand the Environmental folder and toggle on Floodplain data & Floodway layers. If this layer appears on top of your property, your property is located in the floodplain or floodway. Contact our Stormwater department at 540-564-6095 if this is the case in order to learn more.

22. Do you have contour information on your GIS?

Yes. Under the Map Layers tab, expand the Environmental folder and select 10ft Contours to toggle this layer on.

23. Why did you change systems?

Rockingham County moved to a new online system at the beginning of the year 2014 first and foremost to provide users with a more stable and reliable system to ensure data availability. The need for a faster performing system with additional functionality such as mobile use also influenced this decision. As you can see from the FAQ above, there is a wide array of various uses for the online GIS, each requiring a different approach to interact with the map. While we realize there is no one size fits all solution, we will continue to work with the developer and host to meet these various needs, while continuing to offer and supply additional Rockingham County information and data to enrich user experience.